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Customer Support Services

As a dedicated virtual assistant, I am here to provide exceptional customer support that drives satisfaction, boosts revenue, and contributes to the overall success of your business.

From managing enquiries and onboarding, to prompt email responses and efficient order processing, I am committed to delivering a positive customer experience from start to finish.

Your Virtual Angel Customer Support services covers a wide range of tasks aimed at ensuring customer satisfaction and maintaining strong customer relationships. I handle customer enquiries promptly and professionally, providing accurate and helpful information to address their needs.

Whether it’s assisting with enquiries, resolving issues, or guiding customers through the onboarding process, I am here to support your customers every step of the way.

Efficient Order Processing

My efficient order processing ensures a seamless flow from order placement to fulfillment, minimising delays and errors.

Troubleshooting

I will ensure that customer issues are handled effectively while striving for continuous improvement and customer satisfaction.

Prompt Email Response

I pride myself on providing prompt email responses, aiming to reply to customer enquiries within 24 hours or less.

The Personal Touch

My customer-centric approach helps me to listen and tailor my support to provide an experience that goes beyond basics.

What Are The Benefits?

My exceptional customer support will drive satisfaction, revenue, and business success:
  • Strong customer relationships: My effective communications, tailored to your customers’ needs, will help build lasting customer relationships for your business.
  • Satisfied customers: My personalised support ensures that your customers’ enquires and concerns are addressed promptly and effectively, driving satisfaction, loyalty and enabling sustained growth.
  • Positive First Impressions: With my support, streamlined onboarding and order processing will create a smooth and hassle-free experience for customers, leaving them with a positive first impression of your business.
  • Empathy and respect: As your virtual angel, I will ensure that your customers are treated professionally and sympathetically in all support interactions.

Working together, we can foster trust, loyalty, and satisfaction with your customers.

Get a Quote

Please complete the form below to  request a quick quote or schedule a free consultation

Get in Touch

Alterntively you can contact me via email or Whatsapp below

Email Address

olivera@yourvirtualangel.ie

Phone Number

087 473 7542

Contact Me

Your Virtual Angel Assistant Just One Click Away...

Submit an enquiry, request a quote, schedule a free consultation call or reach out to customise services to suit your business!

First step is to review my services to ensure I am a right fit for your needs. You can then complete the contact form or email me directly for more information or to book a complimentary consultation call.

Once we have established your business needs, I will send you your onboarding document with customised quote for approval.

Services will begin on the agreed date, once payment has been made.

First step is to review my services to ensure I am a right fit for your needs. You can then complete the contact form or email me directly for more information or to book a complimentary consultation call.

Absolutely! I take a personalised approach to my services, understanding that each business has unique requirements. I will work closely with you to assess your needs, preferences, and work style. By doing so, I can tailor my support to align with your specific goals and ensure the best possible outcomes for your business.

Communication and sharing information are seamless processes. We can communicate via email, phone, or video calls, depending on your preference. For sharing files and documents, we can utilise secure file-sharing platforms or cloud-based collaboration tools. Rest assured, I prioritise confidentiality and data security in all our interactions. Instructions will be provided once payment has been recieved. 

As a professional virtual assistant, I understand the importance of data security and confidentiality. I follow strict security protocols to safeguard your sensitive information. This includes utilising secure communication channels, employing password-protected systems, and implementing industry-standard security measures. Your trust and confidentiality are of utmost importance to me.

This really does depend on what services you require which is why I recommend scheduling a complimentary consultation call.

For small businesses on a tight budget looking for some quick help, I can offer a flexible payment option with hourly rates based on outstanding tasks.

For those seeking support with regular consistent tasks each month, my Silver package allows you to buy a block of hours for a flat rate.

If you need a more tailored solution, the Gold package provides my most comprehensive package which can be customised to your needs.

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